![]() ![]() The Epic Game Stores servers may be encountering some heavy load, which can slow them down. If you’re trying to purchase a game through the Epic Games Store, but it keeps getting stuck on the “Loading your order…” screen, it may just be a connectivity issue.Īnd every time you face such a connectivity issue while using an online service, the first step of troubleshooting is always to wait a little while. DNS Server Problem: If you’re using the automatic DNS Server setting on Windows, it can cause connectivity issues, which may be why you cannot purchase the game from the Epic Games Store.Broken Epic Games Launcher: The Epic Games Launcher is known to be quite buggy, so doing a quick reinstall of the launcher may fix this issue.This can be one of the reasons why the store gets stuck on the “Loading your order…” screen for some people. Game not available in your region: Some games are region-locked, so people from only certain regions have access to them.Outdated Epic Games Launcher: An outdated version of the Epic Games Launcher can cause problems with downloads and purchases.Epic Games Store Web Cache: The Web Cache folder within the Epic Games Launcher install location can get filled up with junk over time, causing errors with the store.This can cause server problems, which can prevent people from being able to claim games. Epic Games Server Issue: If there’s a big free release on the Epic Store, hundreds of thousands of people will try to claim the game simultaneously.A weak or unstable internet connection is usually the main cause of connectivity issues. Weak Internet Connection: Whenever you encounter a connectivity error, check your internet connection before trying other solutions.But the good news is that fixing this bug is quite easy.īefore diving into the fixes, let’s look at all the possible causes of your Epic Games Store getting stuck on the “Loading your order…” screen. And unfortunately, it still hasn’t been patched. This bug stops the players from being able to purchase the game. How to Fix Epic Games Launcher Stuck on Loading your Order When trying to purchase games from the Epic Games Store, many players have reported that they often get completely stuck on the screen where it says “Loading your order…”. ![]()
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